Q: Why do we not have an AFA representative in the room with Crew Scheduling to help them understand our contract like the pilots do?
Our Scheduling Committee is always available for a Flight Attendant who believes Crew Scheduling is not following the contract correctly. The Committee can advocate immediately for the Flight Attendant, to hopefully fix the issue in the moment.
If the issue is resolved afterward, there is a potential to get the Flight Attendant additional pay if CS is found to have violated the contract.
Additionally, we added a provision in the TA that CS must annotate a trip with a reference to the provision under which the trip has been modified. This matches the pilot contract, and should help ensure Flight Attendants and CS both understand which specific provision allowed for the modification.