Q: What does positive contact mean?
Positive Contact was defined in Section 8.Q. as follows (this has been the current practice for some time now, except Microsoft Teams):
- An accepted Crew Access notification
- A call from the Company to the Flight Attendant on a recorded company line for the exclusive purposes of scheduling related matters
- A conversation with an on-duty Flight Attendant and a Company employee (except Flight Attendants and Pilots), including contract station personnel
- If a Reserve on APSB responds to a Microsoft Teams message