Q: Was a provision added to require “penalty pay” whenever the Company doesn’t comply with the contract (tech errors)?
The short answer is no, but not for lack of trying. This was in many proposals and discussed many times. We did not secure “penalty pay,” but held onto it until the bitter end. The proposals got so watered down by management’s push-back and refusal to acknowledge Flight Attendant frustration with their inept technology, that by the time we were close to achieving something, it would have felt like a slap in the face – potentially only 2 TFP per year.
Currently, if we can identify a compensable loss of pay we are able to bring the issue forward through dispute resolution (Scheduling Review Board, Alternate Dispute Resolution, grievance process). Sometimes it can be resolved through a simple conversation, sometimes it may be taken to arbitration – where, quite often it is resolved in our favor or settled in our case.One recent example of the current process working to hold the Company accountable is the Supplemental Ditching Training resolution.