Q: What is the “We Care Pass” or “Stuff Happens Pass”?
The “Stuff Happens Pass” (SHP) is a component of the Virgin America (VX) Inflight Work Rules. The intended use of the SHP was for rare, unforeseen emergencies when an Inflight Teammate (ITM) experienced difficulty reporting to work. ITM’s were able to use the SHP once per 12 month period without accumulating attendance points – although certain restrictions applied.
The Negotiating Committee lifted the SHP concept and rebranded it as the “We Care Pass” in our proposal.